Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help

I need to change my payment card on the iCloud to allow payment for billing. My card got stolen so I have a new card and I need to give new information but it won’t let me

iPhone 5s, iOS 12

Posted on Jun 10, 2019 3:55 PM

Reply
Question marked as Best reply

Posted on Jun 10, 2019 11:27 PM

If you can't add the new card or remove the old card try via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Best reply

Jun 10, 2019 11:27 PM in response to Rubenjessmikey

If you can't add the new card or remove the old card try via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.