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My ip7 camera is not working

I just got this phone and it is bought from another country and now I'm in the Philippines. I reset it then after that it automatically update the ios version after the update I cannot use my rear camera, only the zoom one. But the front camera works. can someone help me? I don't have the budget to bring this phone to the apple store.


iPhone 7 Plus, iOS 12

Posted on Jun 10, 2019 5:18 PM

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Question marked as Top-ranking reply

Posted on Jun 10, 2019 7:35 PM

Very likely you have a hardware issue. And even aside from money issues, you bought the iPhone in another country, so Apple would not be able to service it in the Philippines.


If the camera on your iPhone, iPad, or iPod touch isn't working - Apple Support


In the future, you should definitely buy iPhones only in the country where they will be used.


1 reply
Question marked as Top-ranking reply

Jun 10, 2019 7:35 PM in response to iamyennie

Very likely you have a hardware issue. And even aside from money issues, you bought the iPhone in another country, so Apple would not be able to service it in the Philippines.


If the camera on your iPhone, iPad, or iPod touch isn't working - Apple Support


In the future, you should definitely buy iPhones only in the country where they will be used.


My ip7 camera is not working

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