Purchase couldn't be completed

Hi i wanted to purchase things in a game and i already made the first purchase and it worked. But when i tried to make a second purchase it said that my purchase couldn't be completed. I tried to do it again many times but it still didn't work. What is the reason for this? How to fix it? Please help me

iPhone X, iOS 11

Posted on Jun 10, 2019 9:27 PM

Reply
1 reply

Jun 10, 2019 10:45 PM in response to vy33

If you are also getting a message to contact iTunes Support you fix it by contacting iTunes Support (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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Purchase couldn't be completed

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