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My Apple ID is disabled

How to undisable my Apple ID, I tried resetting my password but it’s still disabled

iPhone 8, iOS 12

Posted on Jun 11, 2019 5:59 AM

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Question marked as Top-ranking reply

Posted on Jun 11, 2019 6:11 AM

Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

2 replies

Jun 11, 2019 7:16 AM in response to rickayla224

If it isn't in the App Store iTunes, if you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support     


If necessary, there is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



My Apple ID is disabled

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