You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ICloud breach

I just received a call from 1 800 692-7753 stating my ICloud account has been breached. Is this a scam?

iPhone 7, iOS 12

Posted on Jun 11, 2019 12:30 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2019 12:36 PM

Yes, its a scam. Apple will never call you out of the blue for any reason.


Apple will send you emails if your account is accessed from a new location and device or computer that's never been used to access it, but will never claim that it has been breached, as there's no possible way to know that.


It could very well be you accessing the account from a different device.

1 reply
Question marked as Top-ranking reply

Jun 11, 2019 12:36 PM in response to granny_3

Yes, its a scam. Apple will never call you out of the blue for any reason.


Apple will send you emails if your account is accessed from a new location and device or computer that's never been used to access it, but will never claim that it has been breached, as there's no possible way to know that.


It could very well be you accessing the account from a different device.

ICloud breach

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.