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Change password

I can not change my password on my iPhone. The verification code is not being sent to me..

iPhone XS Max, iOS 12

Posted on Jun 11, 2019 4:26 PM

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Question marked as Apple recommended

What if I can't access a trusted device or didn't receive a verification code?

If you're signing in and don’t have a trusted device handy that can display verification codes, you can have a code sent to your trusted phone number via text message or an automated phone call instead. Click Didn't Get a Code on the sign in screen and choose to send a code to your trusted phone number. You can also get a code directly from Settings on a trusted device. Learn how to get a verification code.


If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.


Two-factor authentication for Apple ID - Apple Support

https://support.apple.com/en-us/HT204915

Posted on Jun 11, 2019 7:05 PM

1 reply
Question marked as Apple recommended

Jun 11, 2019 7:05 PM in response to Camaro0816

What if I can't access a trusted device or didn't receive a verification code?

If you're signing in and don’t have a trusted device handy that can display verification codes, you can have a code sent to your trusted phone number via text message or an automated phone call instead. Click Didn't Get a Code on the sign in screen and choose to send a code to your trusted phone number. You can also get a code directly from Settings on a trusted device. Learn how to get a verification code.


If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.


Two-factor authentication for Apple ID - Apple Support

https://support.apple.com/en-us/HT204915

Change password

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