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Level 1

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The pen to my Wacom Intuos Pro is no longer working properly after the latest Mojave update. I've seen suggestions as to how to fix this and followed these instructions. The pen however is still not working properly. It draws then cuts out, then draws again and cuts out. Quite frustrating. Is Apple going to fix these glitches soon? I bought my MacBook specifically for using Photoshop and my Wacom Tablet for business.

MacBook Pro 13”, macOS 10.14

Posted on Jun 12, 2019 6:12 AM

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Answer 1

VikingOSX

Level 10

123,398 points

Jun 12, 2019 6:19 AM in response to dopeyart73

Wacom is responsible for ensuring that their products work correctly with macOS — not Apple. There is a long storied history of Wacom pointing devices misbehaving with Apple operating systems including all the way back to OS 7 - 9 (as was my experience).

Ensure that you have the latest Wacom drivers installed for your product(s), and cross your fingers.

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Answer 2

dialabrain

Level 10

136,115 points

Jun 12, 2019 6:16 AM in response to dopeyart73

You need to ask Wacom support.

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