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Change credit card in itunes

i cancelled my credit card after fraudulent usage. When I try to order music on iTunes, it says there is a card that needs “verified” and will not let me add another card. It is asking for the PIN number of the cancelled card - which I no longer have. It will not let me delete or change without first putting in the pin of the cancelled card. Help?

iPhone 7, iOS 12

Posted on Jun 12, 2019 9:52 AM

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Question marked as Apple recommended

Try doing it via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Posted on Jun 12, 2019 11:36 PM

1 reply
Question marked as Apple recommended

Jun 12, 2019 11:36 PM in response to Janedoe1234

Try doing it via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Change credit card in itunes

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