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hengespk Author

Level 1

5 points

Logi circle 2 camera not responding on HomeKit app

I have had 3 Logi Circle cameras for over a year and have not had many problems. However 3 days ago, when I go to see a video feed in the HomeKit app it’s states the camera is not responding. Although on the logi circle app the camera is working perfectly fine. Another oddity, is that even though I do not have a live video feed in Homekit, the motion sensor does work!

Logi Firmware version 5.6.49

iOS 12.3.1

I don't know what I can do to troubleshoot this other than uninstall and reinstall. Any help would be helpful!

Posted on Jun 12, 2019 10:14 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on Jun 12, 2019 10:29 AM

Logi circle 2 camera is not an Apple product. Contact the app developer here --> App Support

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Logi circle 2 camera not responding on HomeKit app

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