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second display and high Sierra - split second delays

Hello


My Mac was working perfectly fine but since connecting a second display through a thunderbolt (display port) to DVI adapter the Mac almost immediately began to experience intermittent (half second) delays. The delays manifest as a spinning beachball. It will appear as I click on menu items or typing gets buffered and then outputs to the screen as the buffer is released. Photoshop is no longer a smooth experience with some tools (like brushes) stalling until I click somewhere on the art work.


High Sierra Version 10.13.6 (17G7024)

Eizo display (DVI) - model EV2316W - it has D-Sub that I can try but haven't yet.


Not in order, I did the following

  • I ran Disk Utility
  • All maintenance operation in Onyx (exceptions were made to Spotlight Index, Mail's mailboxes, Disk position on the desktop),
  • Removed all my user account Preferences files ~/Library/Preferences out so that new plist files were forced to spawn in default configs
  • started in safe mode
  • even reset PRAM, SMC
  • reinstalled Mac OS (not an erase and install) in recovery mode
  • Manually removed all ~/Library/Cache files
  • New user account created and logged into but the issue is reproducible.


Is there an update that I am missing? Some software that can fix this or could it be the DisplayPort dongle? I need a solid solution or I simply can't use the display, the lags have an unacceptable performance hit. If I need to buy the Apple DisplayPort to DVI dongle I will do it if it solves the problem.


I've used this dongle on my MacBook Air to a Sharp 1080 TV (via DVI) and there was no such issue. I only mention this to demonstrate that the dongle works.


For those of you who might be expert enough, I have included a Google Drive link to the EtreCheck report in the hopes you see something that I was not able to.


Kind regards and thank you for considering the issue and any steps that I might be able to take.



EDIT: It appears the link tool in the toolbar doesn't work so here is the link for the report. https://drive.google.com/file/d/1waOXjuER15-ZtIrc4-3lMvuYgng_mQJC/view?usp=sharing

iMac 27", macOS 10.13

Posted on Jun 12, 2019 12:14 PM

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second display and high Sierra - split second delays

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