Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes payment

Hello I have just checked my bank account and there is a payment of 13.99 that was taken for iTunes last night, was hoping you could look into this for me as I have a monthly subscription for Apple Music at 9.99 a month but that isn’t due until the 23rd of each month

iPhone SE, iOS 12

Posted on Jun 13, 2019 12:33 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 13, 2019 12:39 AM

We are fellow users, nobody can look into it for you - and obviously iTunes Support can only help your own accounts anyway.


If you've looked at the purchase histories of all iTunes accounts linked to the card and not found it : See your purchase history in the App Store or iTunes Store - Apple Support

and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support

contact the card issuer

1 reply
Question marked as Top-ranking reply

Jun 13, 2019 12:39 AM in response to richard_king95

We are fellow users, nobody can look into it for you - and obviously iTunes Support can only help your own accounts anyway.


If you've looked at the purchase histories of all iTunes accounts linked to the card and not found it : See your purchase history in the App Store or iTunes Store - Apple Support

and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support

contact the card issuer

iTunes payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.