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I went to access my songs and it said it required a membership

I have been an apple music user for many months now. I listen to music 90% of the day however today I went to access my songs and it said it required a membership to listen to music. I was able to listen to music earlier today however all of a sudden this has happened. I have not cancelled my membership and on my laptop it states that I currently pay for an apple music account. I do not want to cancel my membership and pay for it again as my last payment was 6 days ago. I can't access music on my phone or macbook.





[Re-Titled by Moderator]

iPhone 6s, iOS 12

Posted on Jun 13, 2019 8:31 AM

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Question marked as Best reply

Posted on Jun 13, 2019 12:23 PM

See if the following steps help:


Turn on iCloud Music Library with Apple Music

https://support.apple.com/en-ca/HT204926

Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

    1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
    2. Close Settings.
    3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
    4. Turn on “Show Apple Music


 If they still don’t load:

  1. in settings- iTunes App Store - your name - sign out- then sign back  in - you will need to turn iCloud music library back on again.



1 reply
Question marked as Best reply

Jun 13, 2019 12:23 PM in response to Kyle0402

See if the following steps help:


Turn on iCloud Music Library with Apple Music

https://support.apple.com/en-ca/HT204926

Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

    1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
    2. Close Settings.
    3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
    4. Turn on “Show Apple Music


 If they still don’t load:

  1. in settings- iTunes App Store - your name - sign out- then sign back  in - you will need to turn iCloud music library back on again.



I went to access my songs and it said it required a membership

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