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Level 1

4 points

signing into apple music

i know my apple id and password but when i go to sign in the screen turns grey and won’t load or progress to the next screen

iPhone 7, iOS 12

Posted on Jun 13, 2019 6:30 PM

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Level 10

684,057 points

Posted on Jun 13, 2019 7:55 PM

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Try a forced restart.

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