Youtube plays when Facetime starts

Facetime conversation starts and if I have Youtube open in Google Chrome the video start playing. I see someone else had this problem. How did he solve it?

Mike

Posted on Jun 14, 2019 3:25 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 17, 2019 2:54 PM

Hi mikemjc,


I understand that this is happening on your Mac rather than on an iOS device. Does the issue happen when using Safari instead of Google Chrome? If not, check for an app update in the Mac App Store. You can even take some of the same steps you would for an iOS device. For instance, restart your Mac and try deleting, then reinstalling the app.


You can also force the app to quit before making a FaceTime call: How to force an app to quit on your Mac


If the issue happens in multiple web browsers, try resetting the System Management Controller (SMC) and the NVRAM.

How to reset the System Management Controller (SMC) on your Mac

Reset NVRAM or PRAM on your Mac


Lastly, test the issue in a new user account. Here’s how: How to test an issue in another user account on your Mac


Take care.

7 replies
Question marked as Top-ranking reply

Jun 17, 2019 2:54 PM in response to mikemjc

Hi mikemjc,


I understand that this is happening on your Mac rather than on an iOS device. Does the issue happen when using Safari instead of Google Chrome? If not, check for an app update in the Mac App Store. You can even take some of the same steps you would for an iOS device. For instance, restart your Mac and try deleting, then reinstalling the app.


You can also force the app to quit before making a FaceTime call: How to force an app to quit on your Mac


If the issue happens in multiple web browsers, try resetting the System Management Controller (SMC) and the NVRAM.

How to reset the System Management Controller (SMC) on your Mac

Reset NVRAM or PRAM on your Mac


Lastly, test the issue in a new user account. Here’s how: How to test an issue in another user account on your Mac


Take care.

Jun 14, 2019 4:27 PM in response to mikemjc

Hi mikemjc,


Welcome to Apple Support Communities. It sounds like YouTube unexpectedly plays when making a FaceTime call. 


I’d love to lend a hand, and recommend that you take each of these steps with the YouTube app: If an app unexpectedly quits, stops responding, or won’t open. While your app isn't quitting unexpectedly, checking for an update in the App Store, force quitting the app, restarting your device, and deleting, then reinstalling the app can resolve many unique issues.


Take care. 

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Youtube plays when Facetime starts

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