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Refund for music

A music subscription for 10.99 was charged to my credit card yesterday. It is supposed to be free for 6 months. If not, please refund and cancel subscription.


thank you

Don Walton

Posted on Jun 14, 2019 6:45 AM

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Posted on Jun 14, 2019 3:19 PM

If you got a plan with a mobile provider (Verizon?) that included a 6 months free trial period, then follow their instruction and/or the instructions for bundled subscriptions from Apple (1st link below). Do not subscribe directly with Apple for that offer, as the mobile provider is making that offer instead.


About bundling Apple Music through mobile phone service providers - Apple Support

Link mobile account to Apple ID: https://applemusic.com/carrier

Verizon Unlimited Plan Users Get 6 Free Months - Verizon

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Question marked as Best reply

Jun 14, 2019 3:19 PM in response to donfrommills river

If you got a plan with a mobile provider (Verizon?) that included a 6 months free trial period, then follow their instruction and/or the instructions for bundled subscriptions from Apple (1st link below). Do not subscribe directly with Apple for that offer, as the mobile provider is making that offer instead.


About bundling Apple Music through mobile phone service providers - Apple Support

Link mobile account to Apple ID: https://applemusic.com/carrier

Verizon Unlimited Plan Users Get 6 Free Months - Verizon

Jun 15, 2019 2:05 AM in response to donfrommills river

See also About payment card authorization holds from the App Store or iTunes Store - Apple Support. Although the trial might be free Apple may still check the validity of your account details and that your account could support should you continue after the trial. It may be that, in fact, no actual withdrawal from your account has been made.


tt2

Refund for music

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