Clark9978 Author

Level 1

4 points

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My phone has been disabled I can’t download new apps how can I solve this

Posted on Jun 14, 2019 9:39 AM

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2 replies

Jun 14, 2019 9:55 AM in response to Clark9978

As you can't download apps, might it be that your account has been disabled, and not your phone?

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Level 10

157,830 points

Jun 14, 2019 9:46 AM in response to Clark9978

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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