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Trackpad's haptic feedback not working

Hi, I own a 2017 13" Macbook Pro and like 2 months ago all of sudden the haptic feedback for the click stopped responding I checked every setting, resetting nvram and SMC to no avail. It came back out of nowhere about a month ago and after 2 or 3 days left again. Force touch is still working and detecting pressure, just the vibration's missing. Any idea why? and any of you has faced a similar situation?

MacBook Pro 13", macOS 10.14

Posted on Jun 14, 2019 10:44 AM

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Question marked as Best reply

Posted on Jun 14, 2019 10:48 AM

Resetting NVRAM should be the go to way of resolving the issue.

resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


If no luck there, I would verify your preference settings:

>System Preferences>Trackpad to make modifications/see Gestures /demos & actions


How to use the Force Touch trackpad - Apple Support

https://support.apple.com/en-us/HT204352



Change Trackpad preferences on Mac - Apple Support

https://support.apple.com/guide/mac-help/change-trackpad-preferences-mchlp1226/mac


Use Multi-Touch gestures on your Mac - Apple Support

https://support.apple.com/en-us/HT204895



Use trackpad and mouse gestures on Mac - Apple Support

https://support.apple.com/guide/mac-help/use-trackpad-and-mouse-gestures-mh35869/mac



Short of that I suspect you have a hardware issue—In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

1 reply
Question marked as Best reply

Jun 14, 2019 10:48 AM in response to axlsine

Resetting NVRAM should be the go to way of resolving the issue.

resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


If no luck there, I would verify your preference settings:

>System Preferences>Trackpad to make modifications/see Gestures /demos & actions


How to use the Force Touch trackpad - Apple Support

https://support.apple.com/en-us/HT204352



Change Trackpad preferences on Mac - Apple Support

https://support.apple.com/guide/mac-help/change-trackpad-preferences-mchlp1226/mac


Use Multi-Touch gestures on your Mac - Apple Support

https://support.apple.com/en-us/HT204895



Use trackpad and mouse gestures on Mac - Apple Support

https://support.apple.com/guide/mac-help/use-trackpad-and-mouse-gestures-mh35869/mac



Short of that I suspect you have a hardware issue—In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

Trackpad's haptic feedback not working

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