Received a call from 1-800-275-2273 stating that our eye cloud had unusual activity

My wife's i phone which we have same iCloud account , had been called three times from 1-800-275-2273 , stated my iCloud account had suspicious activity . In general if there is problem ,that phone number listed above, would be true number we would receive call, if there is suspicious activity ?


Posted on Jun 14, 2019 4:42 PM

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Posted on Jun 14, 2019 4:49 PM

As already pointed out, it is a fraudulent scam and someone was trying to steal information or money from you.


Unfortunately, it is easy for criminals to spoof caller ID with fake information. To answer your question, Apple will never call you unless you are either on a call with them that gets disconnected and they are trying to call back, or you have arranged a tech support call-back through their website. In other words, regardless of anything (suspicious activity or otherwise) Apple is never going to call you out of the blue. If there is suspicious activity they will disable your account and it will be up to you to call them in order to straighten things out.

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Question marked as Top-ranking reply

Jun 14, 2019 4:49 PM in response to kai-nien

As already pointed out, it is a fraudulent scam and someone was trying to steal information or money from you.


Unfortunately, it is easy for criminals to spoof caller ID with fake information. To answer your question, Apple will never call you unless you are either on a call with them that gets disconnected and they are trying to call back, or you have arranged a tech support call-back through their website. In other words, regardless of anything (suspicious activity or otherwise) Apple is never going to call you out of the blue. If there is suspicious activity they will disable your account and it will be up to you to call them in order to straighten things out.

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Received a call from 1-800-275-2273 stating that our eye cloud had unusual activity

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