Unable to activate

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Level 1

4 points

Unable to activate

I updated my iphone 6,then reset it afterwards erasing all data and settings.. and now it refuses to activate. I hav tried connecting to itunes but to no avail. Kindly offer a solution for me

iPhone 6

Posted on Jun 14, 2019 6:49 PM

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Answer 1

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seanachai51

Level 6

9,545 points

Jun 14, 2019 8:13 PM in response to Bone_Matambo

Do you have the latest version of iTunes installed on your Mac or PC?

If you can't activate your iPhone - Apple Support

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Answer 2

Jun 14, 2019 6:55 PM in response to Bone_Matambo

Have you tried connecting to a different wifi connection? If so I suggest entering a force reboot (hold the power and home button until you see the logo) or a force restart when connected iTunes, then it should show up “please restore iPhone” on your computer, restore it as a new iPhone, if nothing works, the activation servers may be down, try it later and see if anything happens, if not, I suggest bring it in for service and see what they can do

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Unable to activate

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