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Stephanie- Author

Level 1

5 points

Stuck on the "checking for update" with the little spinning thing

I purchased a new iPhone and I'm attempting to pair my existing watch to the phone, it said an update was needed for the watch. I started the update; however, I did not realize how long it would take and had to "cancel" because I needed to leave. I am trying to restart that process, but am stuck on the "checking for update" with the little spinning thing. I've turned both devices off and back on. I don't know what else to do. Can anyone help?

[Re-Titled by Moderator]

iPhone XS Max, iOS 12

Posted on Jun 15, 2019 6:48 AM

Top-ranking reply

julieda

Level 7

32,030 points

Posted on Jun 15, 2019 10:48 AM

Suggest you unpair then pair again. Make sure your watch is charged to at least 50%. Then try updating again making sure you update you iPhone first.

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Stuck on the "checking for update" with the little spinning thing

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