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When I tried to restore my back-up it said iOS 12.3.2 is still not available

i had iphone 8+ i made a backup for it before i sold it

and bought an iphone xr

when i tried t restore my bqckup it said to old softwear and the ios 12.3.2 is still not available

what can i do now to get my data back



[Re-Titled by Moderator]


iPhone XR, iOS 12

Posted on Jun 15, 2019 8:57 AM

Reply
6 replies

Jun 16, 2019 10:25 PM in response to ahmedjoe2892

I had the same problem trying to restore a new xr with my iPhone 8+ backup from iTunes. I contacted apple as the software might be up to date on both devices ios12.3.2 on iPhone 8+ and ios12.3.1 on the xr when I tried to restore iTunes was telling me the software needed to be updated and they are showing up as not compatible all I could do was backup via iCloud so I didn’t lose everything

When I tried to restore my back-up it said iOS 12.3.2 is still not available

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