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jhbeever Author

Level 1

4 points

cancelling of app

I just received a monthly charged for an app and need to cancel it. How do I do this and get a refund?

iPhone XS Max, iOS 12

Posted on Jun 15, 2019 9:33 AM

Top-ranking reply

Roger Wilmut1

Level 10

131,332 points

Posted on Jun 15, 2019 9:43 AM

To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support

However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support

Alternatively go to the page suggested in the Help page linked to above: Report a Problem

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cancelling of app

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