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My mail account won't allow me to send an email. My accounts all say offline, I can receive mail fine.

Has something to do with SMTP

????

iMac 21.5" 4K, macOS 10.14

Posted on Jun 15, 2019 1:17 PM

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Question marked as Top-ranking reply

Posted on Jun 15, 2019 2:11 PM

If you open Mail preferences, then click on the Accounts button you should see your accounts displayed below. From the list select iCloud. In the window on the right slick on Server Settings. Be sure "iCloud" is selected from the dropdown menu. Also, in the window is a checkbox labeled, "Enable this account." Be sure the box is checked.


From Mail's Mailbox menu select Take All Accounts Online. If this option is not active (ghosted) then recheck your server setting as discussed above.


If you still are having a problem Get help using iCloud Mail and Troubleshooting iCloud Mail.


Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.
  4. For Mac App Store: Apple - Support - Mac App Store.
  5. For iTunes: Apple - Support - iTunes.


4 replies
Question marked as Top-ranking reply

Jun 15, 2019 2:11 PM in response to lynnefromdeland

If you open Mail preferences, then click on the Accounts button you should see your accounts displayed below. From the list select iCloud. In the window on the right slick on Server Settings. Be sure "iCloud" is selected from the dropdown menu. Also, in the window is a checkbox labeled, "Enable this account." Be sure the box is checked.


From Mail's Mailbox menu select Take All Accounts Online. If this option is not active (ghosted) then recheck your server setting as discussed above.


If you still are having a problem Get help using iCloud Mail and Troubleshooting iCloud Mail.


Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.
  4. For Mac App Store: Apple - Support - Mac App Store.
  5. For iTunes: Apple - Support - iTunes.


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