cant make a purchase

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Level 1

8 points

cant make a purchase

I can’t make an in app purchase on a game I’m playing. I have over $100 in credit so plenty of funds. It comes back please contact apple.com/support/iTunes can’t figure this out?

iPhone XR, iOS 12

Posted on Jun 15, 2019 4:11 PM

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Answer 1

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Niel

Level 10

727,481 points

Jun 15, 2019 4:18 PM in response to Ryedog45

Click here and ask the iTunes Store staff for assistance.

(172233)

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Answer 2

Jun 15, 2019 4:17 PM in response to Ryedog45

When you contacted apple.com/support/iTunes what did they say?

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Answer 3

Ryedog45 Author

Level 1

8 points

Jun 15, 2019 6:47 PM in response to Allan Eckert

They haven’t gotten back to me yet but it looks like I have a pending purchase in the app I’m having trouble with. I dont know if that has something to do with it.

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Answer 4

Ryedog45 Author

Level 1

8 points

Jun 15, 2019 6:50 PM in response to Niel

Thanks I tried this earlier but didn’t have the item # but I found it and sent them a request but thanks for your help.

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cant make a purchase

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