iPhone X water damage

Hi there. My toddler dropped my iPhone X in his kiddie pool. Is wasn’t deeper than 4 inches. Now it won’t turn on. Apple claims that the iPhone X is waterproof to 3 feet/1 metre. Will apple still charge to completely replace the phone? I feel like it is false advertising, if so.

iPhone X, iOS 12

Posted on Jun 15, 2019 10:10 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2019 10:26 PM

AmberBurger wrote:

Apple claims that the iPhone X is waterproof to 3 feet/1 metre.

No they do not make this claim. They use the phrase water resistant.


Also:

Water and other liquid damage to iPhone or iPod isn't covered by warranty - Apple Support

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone X water damage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.