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Downloaded album not playing

Downloaded album starts quickly changing song names without playing them. What’s wrong?

iPhone XR, iOS 12

Posted on Jun 15, 2019 9:01 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2019 10:27 PM

If you can't download, play, or access songs

https://support.apple.com/en-us/HT204406#ineligible

First, check iTunes to see if the song is ineligible for upload., if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.


  • Reset Network Settings
  • Close then Launch  Apple Music App
  • Restart Your Device
  • Sign out of Apple ID and sign back in 

  • Turn off and back on "Show Apple Music”


  • Update Apple MusicApp.
  • Update iPhone Software. 


1 reply
Question marked as Top-ranking reply

Jun 15, 2019 10:27 PM in response to heymacarenaa

If you can't download, play, or access songs

https://support.apple.com/en-us/HT204406#ineligible

First, check iTunes to see if the song is ineligible for upload., if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.


  • Reset Network Settings
  • Close then Launch  Apple Music App
  • Restart Your Device
  • Sign out of Apple ID and sign back in 

  • Turn off and back on "Show Apple Music”


  • Update Apple MusicApp.
  • Update iPhone Software. 


Downloaded album not playing

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