MacBook Air 2017 Purchase Date Invalid

Hello Everyone,


I just bought a new MacBook Air 2017 online , when I try to check my service and support coverage I got a message " Purchase Date not Validated ". Is there anyway that I can check my MacBook purchase date?

MacBook Air 13", macOS 10.14

Posted on Jun 16, 2019 4:55 AM

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Question marked as Top-ranking reply

Posted on Jun 16, 2019 5:03 AM

If it's coming up like that it will require a call into Apple support. If you bought it from an Apple Authorized Reseller or Retailer with that receipt Apple can take care of your purchase date to make sure your warranty coverage registers properly.


You can try putting your serial number here:

http://checkcoverage.apple.com


But I suspect that won't work properly either until you get it straightened out with Apple. (it's worth a quick check though)

2 replies
Question marked as Top-ranking reply

Jun 16, 2019 5:03 AM in response to Panha_Tith

If it's coming up like that it will require a call into Apple support. If you bought it from an Apple Authorized Reseller or Retailer with that receipt Apple can take care of your purchase date to make sure your warranty coverage registers properly.


You can try putting your serial number here:

http://checkcoverage.apple.com


But I suspect that won't work properly either until you get it straightened out with Apple. (it's worth a quick check though)

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MacBook Air 2017 Purchase Date Invalid

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