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Level 1

4 points

iphone 8 passcode

Twice now my touch ID hasn't worked and it asks for my 4 digit passcode. It won't unlock when I put my passcode in that I have been using for 6 yrs. Thefirst time it happened I had to completely reset my phone. I don't want to have to do this every week. Is there a fix???

iPhone 8, iOS 12

Posted on Jun 16, 2019 8:34 AM

Best reply

KiltedTim

Level 10

197,002 points

Posted on Jun 16, 2019 8:36 AM

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

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2 replies

Best reply

KiltedTim

Level 10

197,002 points

Jun 16, 2019 8:36 AM in response to cbowers71

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Branta_uk

Level 7

32,624 points

Jun 16, 2019 8:45 AM in response to cbowers71

Just follow the restore procedure, and if it happens for a third time something is wrong because passcodes don’t change themselves. Three strikes, Contact Support and get your iPhone checked for hardware problems

iphone 8 passcode

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