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Camera

My Camera doesn’t want to work, it’s just got a black screen!

Ive tried to reset and restart all that I can, and nothing happens!

I honestly don’t know what do to anymore...

iPhone X, iOS 12

Posted on Jun 16, 2019 9:27 AM

Reply
2 replies

Jul 1, 2019 6:41 AM in response to keaganmacrae

Same. This phone is driving me mad! IphoneX. I’m ready to put it in the bin. I will be sending it away for the 3rd time in 4 months as it is still under warranty.

The camera freezes and is now at the point when as soon as I open the app it freezes. I can’t take any photos or movies.


The report I received back is somewhat evasive about what they actually fixed both times and it seems that they couldn’t fault it but replaced a part anyway.


Since I can not operate the phone without logging in with my particulars I wonder how the technician tests this unit?


I am trying to sift through the analytical diagnostic report to see if I can figure out what is causing it to crash. It even crashed with no other apps loaded onto the device.

I would not recommend this phone to anyone.

Any advice from Apple expert would be appreciated in regards to which log I should be looking at in the report that is connected to the camera.

Camera

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