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12.3.1

Just updated 6plus with IOS 12.3.1. I am getting a grey flicker coming from top of screen. Also the passcode is jamming and finger print doesn't work, also cannot swipe up to close aps when it is jamming. I turn it on and off a couple of times or remove the sim it will fix for a short while. But need to keep turning it on and off thoughout the day

iPhone 6 Plus, iOS 12

Posted on Jun 16, 2019 5:45 PM

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Question marked as Top-ranking reply

Posted on Jun 16, 2019 6:02 PM

Try

  1. make a local backup using iTunes
  2. restore as new without the backup and test, see here: Restore your iPhone, iPad, or iPod to factory settings - Apple Support
  3. If it's working, means your data is corrupted, you have to import your content manually

If not, make a genius bar appointment with Apple for an evaluation.

They have diagnostic tools and can tell you what options you have.

2 replies
Question marked as Top-ranking reply

Jun 16, 2019 6:02 PM in response to qwerty_987

Try

  1. make a local backup using iTunes
  2. restore as new without the backup and test, see here: Restore your iPhone, iPad, or iPod to factory settings - Apple Support
  3. If it's working, means your data is corrupted, you have to import your content manually

If not, make a genius bar appointment with Apple for an evaluation.

They have diagnostic tools and can tell you what options you have.

12.3.1

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