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Overcharge

Has anyone else been charged for a subscription that’s been cancelled and also charged twice in 10 days for the same subscription? I’m having major issues here and I can’t get ahold of anyone from Apple to fix this issues. I’m out like $50 right now. Not cool.

iPhone 6, iOS 12

Posted on Jun 17, 2019 8:18 AM

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Question marked as Top-ranking reply

Posted on Jun 17, 2019 8:26 AM

If you cancelled the subscription at least 24 hours prior to its renewal date, and if some of them aren't failed attempts to get the money, there are multiple ways to contact iTunes Support e.g. via the emailed receipt, http://reportaproblem.apple.com, https://www.apple.com/emea/support/itunes/contact.html, http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Jun 17, 2019 8:26 AM in response to Happpyhippie

If you cancelled the subscription at least 24 hours prior to its renewal date, and if some of them aren't failed attempts to get the money, there are multiple ways to contact iTunes Support e.g. via the emailed receipt, http://reportaproblem.apple.com, https://www.apple.com/emea/support/itunes/contact.html, http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Overcharge

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