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User profile for user: Sylvia2014
Sylvia2014 Author
User level: Level 1
4 points

spam?

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iPhone 7, iOS 12

Posted on Jun 17, 2019 2:57 PM

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
256,650 points

Posted on Jun 17, 2019 3:16 PM

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The link below has information to help identify fraudulent emails.


https://support.apple.com/en-us/HT204759

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
256,650 points

Jun 17, 2019 3:16 PM in response to Sylvia2014

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The link below has information to help identify fraudulent emails.


https://support.apple.com/en-us/HT204759

Reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,075 points

Jun 17, 2019 3:23 PM in response to Sylvia2014

Apple won't send you an email/text telling you your account is disabled/restricted  or will be disabled/restricted. You will find out the next time you try to log in somewhere.




Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

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spam?

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