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anytime I get a phone call coming in, if I don't answer it (and even sometimes when I do), the screen freezes. periodically I can get out of the frozen screen by trying to restart the phone but 9 times out of 10, I just have to let the battery die down and just wont have a phone for however many hours. The screen stays frozen on the incoming phone call screen.
iPhone X, iOS 12
Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
Apple Repair and Repair Status Check - Official Apple Support
https://support.apple.com/repair
Apple Authorized Service Provider
https://locate.apple.com › Home › Find Locations
Find Locations - Location Selector - Apple
https://locate.apple.com › Find Locations
Before you run off to the Apple Store, as suggested earlier, see if the solutions in the following articles are of any help.
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
iPhone Frozen? Here’s What to Do If Your iPhone Keeps Freezing - iPhoneLife
phone calls freeze screen after latest update for iphone x
