As of yesterday my watch stopped working and when woken up it displays the screen in the attached photo.
I have tried turning it off and also forcing restart but it is not responding to either of these and all I get is the screen in the photo.
Not sure what to do next so any advice much appreciated. Thanks!
Apple Watch Series 2, watchOS 5
The photo did not attach.
Was this the picture that you see? If so the only way to fix this is to send it into Apple as it requires to be re-flashed at the factory:
If you have anything else I would attach it to your Apple Watch charger, and keep on doing a forced restart every 60 seconds until something changes or after you have tried for 10 minutes. If the Watch gets extremely hot though you must let it cool down. This will either A) get it working normally or B) start showing the symbol above which means it is required to go the factory.
The photo did not attach.
Was this the picture that you see? If so the only way to fix this is to send it into Apple as it requires to be re-flashed at the factory:
If you have anything else I would attach it to your Apple Watch charger, and keep on doing a forced restart every 60 seconds until something changes or after you have tried for 10 minutes. If the Watch gets extremely hot though you must let it cool down. This will either A) get it working normally or B) start showing the symbol above which means it is required to go the factory.
Thanks for replying so quickly! Sorry didn’t realise photo hadn’t attached. On the screen i have the zig-zag charging sign and next to it the time (like you see when in power-saving mode).
It worked! Thanks so much for your help!
Perfect!
Can you tell me about how many times on the charger you had to do a forced restart before it started working properly?
Around 5 times
Apple Watch (series 2) not working
