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I can't access my downloaded music

i canno longer access my downloaded music and i keep paying every month



[Re-Titled by Moderator]

Posted on Jun 18, 2019 12:48 AM

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Question marked as Best reply

Posted on Jun 18, 2019 9:42 AM

If you can't download, play, or access songs

https://support.apple.com/en-us/HT204406#ineligible

First, check iTunes to see if the song is ineligible for upload., if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.


  • Reset Network Settings
  • Close then Launch  Apple Music App
  • Restart Your Device
  • Sign out of Apple ID and sign back in 

  • Turn off and back on "Show Apple Music”


  • Update Apple MusicApp.
  • Update iPhone Software. 


1 reply
Question marked as Best reply

Jun 18, 2019 9:42 AM in response to Gaimm

If you can't download, play, or access songs

https://support.apple.com/en-us/HT204406#ineligible

First, check iTunes to see if the song is ineligible for upload., if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.


  • Reset Network Settings
  • Close then Launch  Apple Music App
  • Restart Your Device
  • Sign out of Apple ID and sign back in 

  • Turn off and back on "Show Apple Music”


  • Update Apple MusicApp.
  • Update iPhone Software. 


I can't access my downloaded music

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