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my Apple ID is greyed out on my iPhone and I cannot access the iCloud

on my iPhone, my appleid and iCloud are greyed out. My restrictions and screen time passwords are not working!


iPhone 7 Plus, iOS 12

Posted on Jun 18, 2019 2:33 PM

Reply
3 replies

Jun 19, 2019 11:59 AM in response to Alura1292

If you can't remove the restrictions in Settings/Screen Time by using the password and you don't have a backup made before you enabled the restrictions, you can't recover your data.


From the article below.


To change or turn off the passcode on your child's device, tap Settings > Screen Time > [your child's name]. Then tap Change Screen Time Passcode or Turn Off Screen Time Passcode, and authenticate the change with Face ID, Touch ID, or your device passcode.


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my Apple ID is greyed out on my iPhone and I cannot access the iCloud

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