aiff files erased

Tried to open aiff audio files on my MacBook Air. Files are located in a folder on my iCloud Drive and were working fine until today. Files won’t open with iTunes or quick player. When I clicked on get info the duration of the file is 00.00.


Has this happened to anyone else?

MacBook Air 13", macOS 10.14

Posted on Jun 18, 2019 5:57 PM

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Jun 18, 2019 7:14 PM in response to aoife260

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

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aiff files erased

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