IPhone xs max ios 12.3.1 wont restore off an iphone 8 plus ios 12.3.2 file

You have to wait for a newer iOS updates to be able to restore from your iOS 12.3.2 backup.

FYI: You can only restore from a iOS backup if your iOS device version is equal or has a higher then the backup iOS version.

Switching iPhones and restoring from backup used to be such a joy until I faced this same issue today too. Great job pushing an update only to one phone without considering others. Horrible experience.

Hey guys.

One solution if you wanna try it is to sign-up for beta testing iOS 13.

Here is the link: https://beta.apple.com/sp/fr/betaprogram/guide?locale=fr

Once your Xs is running iOS 13 you will be able to restore off an iPhone 8 plus 12.3.2 file

Worked for me.

Hope that'll help.

The iTunes procedure includes everything in your iTunes backup, as described in this link-->About backups for iOS devices - Apple Support

However, anything that you sync to iCloud (you can check by going to Settings/<your name>/iCloud and see which switches are turned on) is not included in the backup. Instead, those items (which can include photos) will automatically sync to your new phone as soon as you turn on iCloud on the phone.

See this Apple support link-->Locate backups of your iPhone, iPad, and iPod touch - Apple Support

If you have a Mac open iTunes preferences, Devices panel. Right click on the most recent backup and choose "show in Finder". I think there's a similar feature in Windows, but I have no way of checking.

iOS 12.3.2 is only for the iPhone 8 Plus and not for any other iPhone models.

There are not many who upgrade from an iPhone 8 Plus to an iPhone XS Max. You got caught in-between.

You have to wait till iOS 12.4 or even iOS 13 in the Fall.

if you use the same Apple ID as your iPhone 8 Plus and you have in Settings > [your name ] > iCloud > Contacts, Calendars, and all the rest ....

You should have all the stuff auto sync to your new iPhone.

You can also re-download all your apps from your purchased list.

I am in the same boat. I don’t understand why Apple would have an update for an older iPhone that’s higher than the iOS on newer versions. Why wouldn’t they see this as an issue? I’m very upset right now. And just makes no sense.

I just brought new iPhone XS Max. Now m going to restore from my backup of old iPhone 8 Plus but backup not being restored. iPhone XS Max running on 12.3.1 which right now updated from Apple software server but when m going to restore I just received warning message that “you must update the iPhone to the latest version of iOS before it can be restored from this backup”. I thing iPhone 8 Plus is latest phone than iPhone XS Max. 

Apple had to have known that this issue would have arisen. That being the case, what was more important, the 3D effect lost by the bug or the loss of trust in Apple by the thousands of people who owned the 8 plus that spent a lot of money to upgrade only to find out that they cannot restore their data. Could they not have found a way to include all other phones in 12.3.2?!?!

There are some possible solutions on this thread that I will try, but I am very technical and most people will not try these fixes. I wish I would have known this issue existed before I purchased the new phone!

Well, this may have been a bad idea but it seemed easier than the work around. I downloaded the beta testing of the newest ios on my new Xs max and then erased content and settings and then voila! It let me download my latest update from the cloud from my iphone 8 without all of the rigamarole. Still a pain and can't even begin to explain how annoyed I am by the whole thing. But if this did not work I was going to return the phone tomorrow and just wait it out with my glitchy iphone 8. Especially since I tried to back up my old phone to itunes on my macbook pro (per the work around) only to be told by my computer there isn't enough memory available to complete that task.....Because owning a macbook means you are dependent on an external hard drive with only 8 gig of working memory and apparently dependent on company that is struggling to meet their promises. At least thats what I have had to deal with. Come on Apple! Please get it together. For the price of $1200 for a phone it should be able to read my mind and reboot from my memory. ;)

Just got my 1phone XS max last night and was disappointed to learn that I cannot sync my files from iphone 8plus. Same as yours, my new phone is an empty one. I need to wait for the release of the latest software version.

Yes...just had this happen today, so I am also stuck. Apple Care was as helpful as they cold be, but it took a couple hours to work through issue only to be told I had to wait on a software update. Not sure how the heck Apple let this one get by them.

I have the same problem with the iphone8 plus and restoring from icloud to a new iphone XR. Does anybody have an idea when apple will release a fix?. Lots of people sitting on useless new iphone XR/XS .