CANNOT RESET SECURITY QUESTIONS

I am trying to reset the security question.

But it says "Cannot reset security questions

We do not have sufficient information to reset your security questions."


Please refer the screenshot.

Posted on Jun 19, 2019 10:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 19, 2019 10:18 AM

there is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  





2 replies
Question marked as Top-ranking reply

Jun 19, 2019 10:18 AM in response to itsriks

there is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  





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CANNOT RESET SECURITY QUESTIONS

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