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Level 1

4 points

Difficulty signing into my new MacBook pro

Every time I try signing into my new MacBook Pro, I get this message “ there was an error connecting to the Apple ID server”. My last MacBook Pro was stolen and I have put a lock on it, could this be the problem?? In the meantime, I used the same ID and password to get access here

Posted on Jun 19, 2019 10:50 PM

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Tesserax

Level 10

149,401 points

Posted on Jun 20, 2019 8:53 AM

It may be possible that your Apple ID was compromised. I suggest that you review the following article for additional information on your next steps:

If you think your Apple ID has been compromised - Apple Support

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Difficulty signing into my new MacBook pro

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