How we can backup when my phone hang up

please help me about backup the phons hang up in apple logo.

iPhone 6s Plus, iOS 12

Posted on Jun 20, 2019 1:15 AM

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Question marked as Top-ranking reply

Posted on Jun 20, 2019 1:54 AM

There's no way to perform a backup if the iphone is frozen.

See this support guide: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If your device is still stuck, have it inspected at an Apple Store or Authorized Service Provider:

Apple – Location Selector

Regards

Giulio

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How we can backup when my phone hang up

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