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Trying to connect Apple Music to my Alexa via the Alexa app.
I’ve updated my Alexa app and gone through the process to link the account. Once I sign in to my Apple Music account I’m stuck at a blank screen with just a “done” button at the top.
If I click that, the page closes but the apple still tells me my account needs linking.
Hey, I have had the same issue in Ireland.
I spent 3 hours chatting to Amazon support how couldn't give me a solution. Apple couldn't help either as it was a third party app.
I eventually figured out that if you log into Alexa on Amazon on Google Chrome and access music settings there it will allow you to link apple music to Alexa. Doesn't work on Safari.
So access the below link on Google Chrome and go into Music settings and follow the instructions to link. Worked for me.
https://alexa.amazon.co.uk/spa/index.html#skills/dp/B07LCQ5JT7/settings
Hope this helps.
Hey, I have had the same issue in Ireland.
I spent 3 hours chatting to Amazon support how couldn't give me a solution. Apple couldn't help either as it was a third party app.
I eventually figured out that if you log into Alexa on Amazon on Google Chrome and access music settings there it will allow you to link apple music to Alexa. Doesn't work on Safari.
So access the below link on Google Chrome and go into Music settings and follow the instructions to link. Worked for me.
https://alexa.amazon.co.uk/spa/index.html#skills/dp/B07LCQ5JT7/settings
Hope this helps.
Hey, A_Benn7.
I see that you're unable to get Alexa to play songs from your Apple Music subscription. I'm glad to help.
Play Apple Music with Alexa -- This article provides the information and steps that you need to help Alexa play your songs.
Take care.
Thanks for getting back to us, A_Benn7. Please describe the issue in greater detail. Please include the text of any messages you receive. The more information you provide, the better we'll be able to offer additional guidance.
Cheers
Article doesn’t address the particular issue I’m having at the linking step.
I have the same issue. I go through the linking process and come to the blank screen screenshot above. Apple Music is then still not linked in Alexa
I finally got this working. The problem for me was with safari. I logged on to Alexa.amazon.com using Firefox and I was able to link successfully from there!!
Hi,
any fix on this yet or even anyone find there own solution?
Thanks
Still no fix or solution. I’ve tried everything I can think of.
Hoping someone else has a solution.
Thank you!! Had been trying to link it from my phone and the apple. Had to go to this website from a laptop and it worked perfectly! Problem solved!!
Thank you!! Had been trying to link it from my phone and the apple. Had to go to this website from a laptop and it worked perfectly! Problem solved!!
I’m also in Ireland so perhaps it’s a regional issue? Tried this and it worked.
I’m In Ireland too! Funny that the only browser that doesn’t work is Apple’s Safari!
Can’t link Apple Music to Alexa
