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Safari stops working

Safari stops working after a few mins or clicks, connection to server fails and I get a white screen. I have to re-start iMac to get it running again, but it always happens again. Firefox browser works fine at all times. Running Mojave 10.14.5, all software up to date, it's a 2017 iMac 27"


iMac Line (2012 and Later)

Posted on Jun 20, 2019 12:16 PM

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Question marked as Top-ranking reply

Posted on Jun 20, 2019 12:41 PM

Are you using any anti - virus software?


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

1 reply
Question marked as Top-ranking reply

Jun 20, 2019 12:41 PM in response to kiwivols

Are you using any anti - virus software?


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

Safari stops working

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