You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Pokémon Go in app purchase

I made an in app purchase in Pokémon Go and it charged double what it should have.

Posted on Jun 21, 2019 8:38 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2019 11:33 PM

Does it show twice on the account's purchase history, or could one of the charges just be a : About payment card authorization holds from the App Store or iTunes Store - Apple Support ?


If it does show twice contact iTunes Support : http://reportaproblem.apple.com

or : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jun 21, 2019 11:33 PM in response to Kutyourmullet

Does it show twice on the account's purchase history, or could one of the charges just be a : About payment card authorization holds from the App Store or iTunes Store - Apple Support ?


If it does show twice contact iTunes Support : http://reportaproblem.apple.com

or : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Pokémon Go in app purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.