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We don’t have sufficient information to reset your security questions

Hello,


How can rest my security question while I have that message?


Thanks

Posted on Jun 21, 2019 11:59 PM

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Question marked as Top-ranking reply

Posted on Jun 22, 2019 2:45 AM

Contact Support in the country where you live (and which is therefore the country on your account) and see if they can reset them for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jun 22, 2019 2:45 AM in response to ValueGuide

Contact Support in the country where you live (and which is therefore the country on your account) and see if they can reset them for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

We don’t have sufficient information to reset your security questions

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