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cannot change apple id in app store

I would like to change the Apple ID in the App Store but it will not let me click onto the option to change it any help/ideas would be appreciated thanks

iPad, iOS 12

Posted on Jun 22, 2019 4:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2019 5:19 AM

Have you checked Settings/Screen Time for any restrictions?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


You will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting

3 replies
Question marked as Top-ranking reply

Jun 22, 2019 5:19 AM in response to Masonm015

Have you checked Settings/Screen Time for any restrictions?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


You will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting

cannot change apple id in app store

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