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Debit card

My card information is correct but for payment methods it is telling me my card information is invalid even though it is correct as well as it doesn’t let me change or edit anything, as well as when I tried to remove the card it doesn’t let me because it states I’m using the card to pay for something which doesn’t make sense because it’s also saying that my card isn’t valid so I was just seeing why this is happening.

iPhone XS Max, iOS 12

Posted on Jun 22, 2019 5:06 PM

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Posted on Jun 22, 2019 11:11 PM

If you have an active subscription you won't get the 'none' option.


Try adding a new card and removing the invalid one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Jun 22, 2019 11:11 PM in response to Richardlmxm

If you have an active subscription you won't get the 'none' option.


Try adding a new card and removing the invalid one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Debit card

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