Apple ID sign in
Why am I getting “unknown error” with the correct Appleid? I’ve changed it twice.
MacBook Air 13", macOS 10.14
Why am I getting “unknown error” with the correct Appleid? I’ve changed it twice.
MacBook Air 13", macOS 10.14
Where are you trying to sign in? If you have changed your ID or password, have you followed the steps in this article?
What to do after you change your Apple ID or password - Apple Support
Have you tried a restart?
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin
Where are you trying to sign in? If you have changed your ID or password, have you followed the steps in this article?
What to do after you change your Apple ID or password - Apple Support
Have you tried a restart?
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin
Way too complicated, I waited 18 hours after the first password change. I’ve never had to use safe mode or sign in again on multi devices. The previous password had been new two weeks earlier. This should not be happening.
Apple ID sign in