Lost device

How do you reset security questions if the device the code is being sent to is lost?

iPod, iOS 11

Posted on Jun 23, 2019 4:31 PM

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Question marked as Top-ranking reply

Posted on Jun 23, 2019 5:18 PM

there is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



2 replies
Question marked as Top-ranking reply

Jun 23, 2019 5:18 PM in response to Leahbeah2012

there is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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Lost device

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