Last 2 episodes are not showing in iTunes store
On Risk Roundup Podcast, last 2 episodes are not showing in iTunes store.
https://podcasts.apple.com/us/podcast/risk-roundup/id1041763748
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
On Risk Roundup Podcast, last 2 episodes are not showing in iTunes store.
https://podcasts.apple.com/us/podcast/risk-roundup/id1041763748
The feed is not working. I've tried accessing it in Firefox (my RSS reader) and Terminal and I get no result; and FeedValidator gives the error I quoted above. It's not a problem with iTunes, it's a problem with you server, probably with the SSL certificate.
The feed is not working. I've tried accessing it in Firefox (my RSS reader) and Terminal and I get no result; and FeedValidator gives the error I quoted above. It's not a problem with iTunes, it's a problem with you server, probably with the SSL certificate.
RiskGroup wrote:
There is no problem with SSL certificate.
Like I said, I see the episodes in my iTunes library. They just do not show in the iTunes store. The problem is on iTunes end
The feed does not work at all in iTunes when subscribing, and the Store is showing a cached version of the feed as of the last time it was able to read it. It cannot be accessed in other readers as I described. If you can see the episodes it's because you downloaded them before it went wrong or you are looking at what were local files anyway. I don't know about Google Podcasts: I don't have it.
The inability to access it elsewhere shows that the problem does not lie with iTunes, but if you want to take it up with them, go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.
Something has happened to your feed to make it unreadable. As a result iTunes shows no episodes when subscribing, and the Store cannot update. As I cannot determine the URL of the feed from iTunes I can't help you until you post the URL of your feed.
Some further digging about threw up a feed URL of https://www.riskgroupllc.com/feed/podcast
Is this correct? I can't get this URL to load. FeedValidator couldn't either, and came up with the message
('The read operation timed out',) (SSLError; misconfigured server?)
So something has gone seriously wrong at the server rather, I assume, than with the coding of the feed itself.
I am able to see episodes on my itunes library feed. I just cant see on the iTunes store. I dont think there is anything wrong with the feed as the same feed updates episodes on Google play and other platforms. They all seem fine.
This happened once with iTunes before. They were able to fix the problem. Please look into my account . You will see the notes
Wordpress feeds are famously flakey. Just adding a new 3rd party plugin is all it can take to break one.
Check your site - see if you added a new plugin recently - and remove the new ones until your feed works again.
It is best to NOT use wordpress managed feeds for your podcast feed - they will - as you have seen and are seeing cause issues.
Wordpress is great for website - but horrible for RSS feeds.
We will check that.
However, all the other platforms e.g. Google Play are working fine. Our episodes are being updated immediately. Something is wrong with iTunes. The feed is stuck. And like I said this has happened before with iTunes. I hope you all can figure out why the feed is stuck.
That is the right feed.
It's still not working: it looks as if you will have to take it up with the people running your server.
There is no problem with SSL certificate.
Like I said, I see the episodes in my iTunes library. They just do not show in the iTunes store. The problem is on iTunes end
Last 2 episodes are not showing in iTunes store