You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Last 2 episodes are not showing in iTunes store

On Risk Roundup Podcast, last 2 episodes are not showing in iTunes store.

https://podcasts.apple.com/us/podcast/risk-roundup/id1041763748


Posted on Jun 23, 2019 7:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2019 8:17 AM

The feed is not working. I've tried accessing it in Firefox (my RSS reader) and Terminal and I get no result; and FeedValidator gives the error I quoted above. It's not a problem with iTunes, it's a problem with you server, probably with the SSL certificate.

Similar questions

10 replies

Jun 24, 2019 8:30 AM in response to RiskGroup

RiskGroup wrote:

There is no problem with SSL certificate.
Like I said, I see the episodes in my iTunes library. They just do not show in the iTunes store. The problem is on iTunes end

The feed does not work at all in iTunes when subscribing, and the Store is showing a cached version of the feed as of the last time it was able to read it. It cannot be accessed in other readers as I described. If you can see the episodes it's because you downloaded them before it went wrong or you are looking at what were local files anyway. I don't know about Google Podcasts: I don't have it.


The inability to access it elsewhere shows that the problem does not lie with iTunes, but if you want to take it up with them, go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.

Jun 24, 2019 4:50 AM in response to Roger Wilmut1

Some further digging about threw up a feed URL of https://www.riskgroupllc.com/feed/podcast


Is this correct? I can't get this URL to load. FeedValidator couldn't either, and came up with the message


('The read operation timed out',) (SSLError; misconfigured server?)


So something has gone seriously wrong at the server rather, I assume, than with the coding of the feed itself.

Jun 24, 2019 8:13 AM in response to RiskGroup

I am able to see episodes on my itunes library feed. I just cant see on the iTunes store. I dont think there is anything wrong with the feed as the same feed updates episodes on Google play and other platforms. They all seem fine.

This happened once with iTunes before. They were able to fix the problem. Please look into my account . You will see the notes

Jun 24, 2019 8:20 AM in response to Roger Wilmut1

Wordpress feeds are famously flakey. Just adding a new 3rd party plugin is all it can take to break one.


Check your site - see if you added a new plugin recently - and remove the new ones until your feed works again.


It is best to NOT use wordpress managed feeds for your podcast feed - they will - as you have seen and are seeing cause issues.


Wordpress is great for website - but horrible for RSS feeds.

Last 2 episodes are not showing in iTunes store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.